Aegon Religare Life Insurance Company Limited

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Private insurance company is a growing business in India and among the new ones to

foray into this happens to be AEGON Religare Life Insurance Company Limited(ARLI) which is a company formed by the collaboration of AEGON an international company dealing with life insurance, pension plans and investment and Religare which is a globally renowned financial services group. The collaboration of these two leading companies was aimed to build a profitable customer base and excel in business by innovation and balancing local approach with the tactics of global operation.

AEGON Religare Life Insurance Company was launched in India in the year 2008 after various marketing strategies and multi channel distribution mechanism with a vision to provide the people of India with better facilities regarding insurance policies, customized advice and increasing the overall satisfaction level of average Indian customers through quality service. The company has been at the receiving end of various accolades both from India as well as external customer base because of its unique and customer friendly policies. A few ARLI products like AEGON Religare iTerm plan, AEGON Religare future protect plan have been ranked as top notch plans in terms of value by the customer base.

AEGON Company which holds 26% equity in ARLI is actually an international life insurance company operating in Europe, America and Asia with headquarter in The Hague, Netherlands serving around 40 million customers worldwide. Religare enterprise on the other hand is a leading marketing and financial services based company with its roots in India and offer a wide array of services including stock broking, insurance, asset management, investment banking as well as wealth solutions. Religare holding 44% equity in ARLI has a wide customer base of more than a million clients and it has made its strong presence felt in India.

The various insurance plans offered by the company are protection plans, ULIPS, saving plan, retirement plan, child plan and group gratuity plan under the life insurance scheme as well as health insurances which is a separate plan in itself altogether.

AEGON Religare customer care is a customer care format which is created to make the company-client relationship a satisfactory one. Any customer queries regarding company policies and services, terms and conditions of the plans as well as any other information regarding company products are answered here. The customers are given the option of choosing their suitable manner to reach the customer care which may be by calling through telephone, IVR transactions, by sending e-mail to the web address mentioned in the official website, by sending letter by postal address to the Customer Service Department, or by personally visiting the nearest branch office.

In case of Complaint against AEGON Religare where the customer is not satisfied with the decision or course of action provided by the company they can complain to the grievance manager. AEGON Religare complaints can be delay in settlement of claim, non-receipt of insurance document, premium disputes as well as rejected insurance claim or dispute of a claim regarding legal building of the policy.

by: Dinesh

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