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The Cat in the Hat Will Help You Get Your Point by:Ed Sykes

Dr. Seuss's "The Cat in the Hat" Will Help You Get Your Point Across! (Yes you can, here is the Plan) Copyright © 2004 Ed Sykes. All rights reserved I was recently coaching an engineer who wanted to improve his speaking skills. After videotaping him, we discussed his strong points and then his areas of improvement. Then we got to the area of vocal variety. Vocal variety is the quality of your speech that hold your audience. It is the combination...more

How Appetizing is Your Feedback? by:Ed Sykes

Recently, I was watching a rerun of the successful television show, The Cosby Show. The patriarch of this professional family (He is a doctor and his wife is a lawyer.) played by Bill Cosby, was just told by his college-bound daughter that the boyfriend she brought home to meet him was really her fiancé. He was disappointed with the news. Disappointed not in the young man or what he did (he was a "maintenance engineer"), but in the way he was...more

Getting Back to Basics: A Customer Service Tale by:Joy Fisher-Sykes

One hot summer day my daughter and I ventured to our local craft store with one mission in mind - purchase velvet covered coloring panels called fuzzy boards. Little did we know this simple trip would turn into such an adventure. The store advertised the boards on sale and offered a 40% discount coupon. My daughter excitedly selected two boards however I noticed different manufacturers produced them, so I asked her to select an extra board just in case both were not on sale. She did, and we proceeded to the cashier. With a half hour until closing, we eagerly approached the only open register, behind which stood two young women. This is when the adventure began, and things took a turn for the worse. We saw two store clerks at the check out. Seated on the floor was one associate who faced the cashier line and the other, the cashier, did not which made it impossible for her to be aware of approaching customers. When she saw us, the associate on the floor did cease her end of the conversation and told the cashier she had customers. Unfortunately, the cashier ignored this information because it took her a minute before she turned and greeted us with "Oh, I sorry." I'm not sure exactly...more

A Common - Yet Easily Avoidable - Marketing Mistake by:Kathleen Gage

December is a month in which many organizations make plans for the coming year. Now is a great time for you to look at your marketing systems for attracting and retaining customers. Although front end systems such as advertising, public relations, press releases, direct mail, sales letters and promotional items are important, equally as important...more

Your Resume Should Have Character by:Linda Matias

The notion that employers are only interested in where you have been and where you are heading is pure nonsense. Experienced hiring managers take into account both your experience and your character. After all, in the end, they are hiring a human being, not a robot. Still, many believe that personal attributes just take up space and make the resume...more

Your 7 Minute MBA by:Mike Hayden

I wish you a Happy & Prosperous New Year!This PVT is short, with a few links to help you launch your new year.~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Can you answer these 10 questions to help you build your business dream?Listen to my informative 7-minute MBA. Turn up your speakers, and click on this link: http://members.audiogenerator.com/postcards/?5175111~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ How you can be secure and comfortable in a company without rules?How long will it take your employee's replacement to get up to speed? No wonder companies assume it'll take 1-2 years before an employee "learns the job!" I've seen this scenario repeated frequently in Silicon Valley. http://www.SeniorManagementServices.com/pvt-78-without-rules.html~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Do you have a SYSTEM that eliminates excuses and embarrassment?I've found that many managers don't get what they want from their projects - and they experience many endless frustrations! To develop good results, you must employ a tested and proven SYSTEM to produce the results you want on time... every time....more

Fixed Income Investment by:Richard Hamilton

With interest rates at 40 year lows it seems difficult to find fixed income investments with high yields. Money Market funds are paying investors about 1.4% and Commercial Paper is only yielding 2.3%. For those willing to commit their capital for...more

How Could Choosing to Not Do It All Enhance Your Impact? by:Sue Edwards

How often have you heard yourself say, "I've got so many balls in the air I don't know how I can possibly keep track of them all". We may be managing to keep the balls in motion, but how good is our juggling performance really? Are our movements...more

Are You Ready To Be Your Own Boss? by:Abel Cheng

You have this burning desire you want to be on your own. The temptation is so great that you want to quit your job. Enough is enough. You're sick of working for other people for a ridiculous pay.To be your own boss means controlling your own destiny,...more

Can You Make Money Without Money? by:Abel Cheng

When I ask why you don't start your own business, I always hear, "I don't have money to start a business." This is a common excuse people give for not starting their own business.There is truth in the statement. You actually need money to make money...more

Are You ISO Auditor-Phobic? by:Chris Anderson

Which is more painful: an audit or spending the holidays with Aunt Sally and her green Jell-O mold? Either way, your company audit still looms in your mind, but it shouldn't be that scary - quite the opposite. Besides, even Sally "audits" herself...more

Benefits Of Creating Corporate Ebooks by:Colin Ong TS

For organisations to stay competitive, they must be willing to share knowledge with the public because the digital revolution has enabled information to move beyond geographical boundaries. The new rule of corporate survival is not just the ownership...more
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