The rise in popularity of online auction websites has been meteoric in recent years
, no doubt helped along by the recent financial struggles and everyones eye for a bargain there are thousands of auctions won every day. The most popular and well known auction site is eBay which in itself is now a million dollar business and many UK residents buy and sell goods online.
The process isnt without its pitfalls though, there are frequent online scams and ploys being played out at the auction site with many people either being duped out of money by bidding on items that never come or sending valuable items to people that never intended on paying for them. There is a user protection scheme in place but many users have been frustrated as there are too many cases that are being thrown out over slight details that the scam artists know all too well.
What are these loop holes? How can we avoid becoming just another victim? Well below are just a few tips that the wise and experienced online shopping veterans have to give to help you stay safe.
As a buyer you can make sure you are buying from a reputable source by checking the sellers previous feedback, if there is a history of complaints then you can easily see they are trouble, but also be aware of freshly created accounts, this could be a scam artists latest guise so make sure you contact them to clear up any concerns first.
When choosing a shipping service try to opt for ones that include online tracking, it may cost more but depending on the value of the item youre buying this could be worth it so you can follow the progress of the delivery. Where possible pay using your credit card as a funding source, this way if the site cannot help you when you have a complaint it is often the case that your credit card company can investigate as well to help get your money back.
As a seller it is much the same, keep an eye on the feedback for the buyers and you may want to restrict who can bid on your items such as blocking international bidders if you only feel comfortable shipping to the UK and Ireland. A lot of scams tend to originate in China and African countries such as Nigeria although new scams are cropping up all the time so it is best to only ship to the UK (plus it will cost you less in shipping too!). Keep safe online and heed this advice when it comes to shopping online and you should be OK.