Doctors Should Learn Effective Communication Skills
It is believed by many people that doctors should have command over basic communication
skills at least in order to coordinate with the patient effectively. A course specifically related to communication skills should be taught in medical schools as importantly as other medical science courses. Behind this conviction there are various researches and new guidelines confirming that medical professionals are not by birth good communicators but they can be trained just like other aspects of medical sciences. Doctors who are qualified in cancer studies admit that inadequate training of communication and management skills increase their stress in terms of no job satisfaction and emotional exhaustion.However, there are some oncologists and nurses who are trained in communication skills use them to promote their career, confidence and competence. People usually prefer to go such physicians who communicate with them well and explain them their health problem and its cure plan. Generally, good physicians communicate with their patients by suggesting them the write drugs and diets, pain control solutions, identifying the physical and functional symptoms of any disease, blood sugar control techniques, hypertension and good psychological condition. Patients usually ask questions if they have any complications so good physicians answer to their questions in a nice and pleasant way.
The case studies done to know the communication skill level of doctors and nurses are 80% on main care physicians such as pediatricians, family medicine physicians and general internists. On the contrary, 20% of the studies are taken on cancer specialists and it was clear that oncologists and other staff members of cancer facility had insufficient communication skills specifically in giving bad news and coping sturdy, sensitively emotional consultation situations. There are training techniques and courses to overcome these weak points and it is not a difficult job for medical professionals to be trained in communication skills.
A detailed and brief curriculum with proper evidences and examples is the first priority requirement of this study and students of medical colleges should understand each and every thing clearly. This goal can be achieved by giving importance to this course or study equally as other medical science courses. Now good medical institutions are offering such type of course in MBBS and masters in nursing specifically as doctors and nurses are the ones who coordinate with patients mostly.
However, many institutions are also teaching communication skills to masters in pharmacy students as well. As usually after this qualification individuals get hired on good or administrative positions in the medicine departments of hospitals and they have to communicate with the people and subordinate staff. Many prestigious medical institutions are providing nursing scholarship for the students with excellent academic background to promote extra ordinary students join the profession and perform well by understanding the needs clearly.
At last it is obvious that physician to patient communication is necessary in order to satisfy patients. But in doing so proper communication methods should be followed to avoid any unusual circumstances and situations. This is because many patients have weak heart or can take depression so they should be dealt in a light way.
by: Katherine J. Buxton
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