A Simple Solution To A Complex Business Problem
Fulfilment services can play such an important part in any business where there is a real need for warehousing and effective order fulfillment.
Every business has a total dependency upon the degree of satisfaction for their customer.
Fulfillment, whether that involves the delivery of actual products or even direct mail fulfillment, needs to consider the effectiveness of their delivery mechanisms. In itself, it is not an overly complex process, it turns a logistical challenge of ensuring the goods gets to their destination (your customer), in a timely fashion.
However, with so many factors involved in ensuring the various stages in the process are adhered to, the technical aspect of achieving this can be quite a challenge, particularly when resources are stretched.
If your business is seasonal, for example, where the majority of your sales occur in the summer months, you expect to see a significant increase in your orders just when everyone is on holiday. You may even have a number of workers that operate what is known as a term time leave work pattern where they only work when their children are at school.
You can plan for this to some extent by employing additional people on temporary contracts to see you through those busy periods but this involves recruitment advertising, interviewing and training, all of which eats in to that time which you probably dont have.
The best solution is going to be working with a specialist fulfilment services company and here at ILG we have all the experience and credentials to alleviate those pressure points for you.
We have modern warehousing facilities along with an experienced team of order pickers that can ensure all your customers orders are picked and despatched to them without you needing to go through the recruitment process, year in year out.
A simple solution to what can be a complex problem!
by: Sam Desilwa
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