Various Features You Need In A Business Telephone System
If you are looking for an upgrade on your telephone system in your office or starting
out with a new business you will need to be aware of various features in business telephones to keep your company operating smoothly on a daily basis.If you are just starting out, your business will most likely have an office and your best bet is to go with a package deal or buy various phones in bulk. You will first need to decide which type of phones you need for which office. One of the features you will want to have in your phones is the multiline operation, basically this so you can hold and transfer calls easily throughout the office without having to tell people to come to your phone if the call is for another employee or department.
Another nice feature to have in a business phone is the speakerphone, these are great when you want to hold call conferences or when talking on the phone hands free so you can multitask. Or another option to have for handsfree is the headset for your phone, this is a great addition for an employee that handles a high call volume and uses the PC at the same time to input or lookup clients information. Business headsets are also important for businesses that have call centres as this enable the workers there to operate at their optimum level and easily answer and transfer calls.
Another additional feature that is good to have on a business phone is the built in directory, you can easily save contacts phone numbers when they call by name or business. This also allows you to find the company or person in the directory and lets you call them back with ease. Another feature that is nice to have are the programmable keys, these keys mean you can set frequently called numbers or save these numbers to people that you work with in the office to call them with the push of a button.
The voicemail feature on some business phones which has the system built into the phone can also be useful for missed calls. This way you wont miss any important telephone calls, many of them also let you record a personalised message. The last feature that is being used more often recently are VoIP phones these are great to have when working away from the office but still be able to take telephone calls even if you are travelling and staying at a hotel or taking time off from work.
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