Small Business Voip - Does It Make Sense To Switch?
VoIP phone systems are adaptable, feature rich systems that promise high voice quality and useful features at reduced costs
. In fact, VoIP has uses way beyond the capabilities of traditional phone systems such as call center features, voice mail and fax forwarding to email, switching from Wi-Fi to cellular network, and more.In spite of the strides in VoIP technology, a few businesses have reservations about adopting VoIP. Their concerns are inferiorvoice quality, call hacking, dependence on internet connectivity, expenses and complexity of implementation. In this article, we discuss how the advantages of VoIP beat the potential hurdles, and how to get the most out of your VoIP system.
What makes VoIP the best choice?
VoIP has the potential to cut down your telecommunications expenses drastically and improve productivity. Here is how it accomplishes it:
Improving VoIP technology
Previously, VoIP restricted users to computer systems and scrappy voice quality. Today's standard phones (equipped with VoIP adapters) and IP phones assure high voice quality, freedom to travel with your VoIP phone, and a variety of helpful features. Businesses leverage existing networks for phone calls within the office, resulting in significant savings and enhanced employee productivity.
VoIP slashes telecommunication costs
Typical phone systems require management and maintenance of expensive infrastructure as per industry regulations. With VoIP, businesses reduce installation and maintenance overheads by maintaining a single network for voice and data. Moving the phone with the employees that typically costs about $100 per head is now as simple as plugging an IP phone into a new broadband network jack. For similar services, VoIP providers charge lesser too than traditional phone system vendors.
Use VoIP services wherever you are
An IP phone can be used wherever there is a broadband connection. Colleagues and clients can reach you whether you are at the office, your home, a hotel or even a friend's place. You don't need to use your cell phone. Many VoIP systems come with a software application which can be used to make and receive calls on your laptop by plugging in a headphone and a microphone.
Straightforward VoIP configuration
VoIP phone systems can be configured to forward voice mails and faxes to your email inbox and read emails into voice mail. It lets you manage your messages and mails at one place.
Virtual phone number
If you are making calls to customers outside your area, you may want to use a local number. With VoIP, you can have a virtual phone number with the preferred area code.
VoIP improves productivity
Studies show that productivity is impacted positively through the use of VoIP phone systems. VoIP phone system features manage employee's time effectively. Your VoIP phone number can ring concurrently on your landline and cell phone before reaching voice mail, making sure you always take an urgent call.
Making the most of VoIP phone systems
VoIP is a worthwhile investment. If you still have doubts, these tips will help you stay on top of them.
1. Hire VoIP service vendors
Though a standard VoIP phone system is fairly easy to install, hire a VoIP service provider for bigger implementations. Some network providers manage installation and configuration of VoIP solutions for small businesses.
2. Run a pilot project
Test the VoIP system with a set of users and verify its usefulness to your business. Once you're satisfied, roll it out across the business location. Retain your traditional phone system as a backup during this phase.
3. No missed calls with call forwarding
Set your VoIP phone system to forward unanswered calls to a landline or a cell phone or both. If there is a power failure, you won't miss any calls till an alternative power source gets going.
4. Build up network security
Networks are always in danger of getting hacked. Protect your network from denial-of-service attacks and digital hackers. Network security should be updated on priority and checks should be thorough.
VoIP phone systems are an affordable option with all the benefits of a technologically evolved telecommunications system. Small businesses can minimize travel costs with high quality videoconferencing in real time, use VoIP integrated call center applications, and other cost effective benefits of VoIP. With latest wireless phones offering easy switching between mobile and Wi-Fi networks, VoIP users can look forward to more cost savings and attractive offerings.
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