Small Business Phone System Features You Will Want
If you're looking into putting together a small business phone system
, you'll want to know what features are most prominent among telephone systems today. Small business owners have found benefit from these most prominent and most popular small business phone system features. By knowing what's working for others, you'll better understand what can work for you. Therefore, let's take a look at some of these top features.1) VoIP compatibility. This feature has helped save small business owners untold amounts of money on their telephone bills--and that's always a vitally important thing. The most advanced VoIP systems are for more than just saving money; they permit linking multiple sites and remote workers, making this system ideal if you want to have a "virtual office". As a matter of fact, other users who are on your system can even see, receive, and transfer calls from other employees and other sites, regardless of where they are physically located.
2) Customized on-hold messages. This is an amazing way of doing advertising in an unobtrusive way and for a low, low cost. While someone who has called your office is on hold, they get to hear about your latest and greatest offers and services. You might even program this feature with a jingle or theme song for your business, making you unforgettable.
3) Voicemail. Voicemail is like some modern telephone system miracle. You never miss a call again, and you don't even need an answering machine. You can forward saved messages to whomever they properly belong to, as well. No more wasted call backs by your salesmen, and no more lost sales or failed-to-retain customers who become disgruntled with poor service. This may seem obvious, but choose your voicemail system with care.
4) Automated greetings while your office is closed. With this vitally important small business phone system feature, you're "open" 24/7. No opportunities ever need to be missed, because those who call in get a personable greeting prompting them to leave a voicemail for the right department. Customers and prospects who call in now don't feel put off and wind up dropping your business or going elsewhere to someone who happens to be open.
These are just a few of the small business phone system features that you need for your business' phone system.
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