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Outsourcing Business Records Management Needs

Outsourcing Business Records Management Needs

There are number of factors that led many companies in the UK to not only consider

, but to actually execute, the outsourcing for records management needs to other companies that specialise providing this service.

Off-site storage is a consideration:

There is many a horror story told about how a company was ruined because records were lost in a fire or other disaster that befell its storage area. The gathering, boxing and transport of paper records to secure off-site locations has been a common practice for some time now employed by many companies that produce a great deal of data records.

The convenience of digital transmission as well as digital storage in a secure off-site area is just as common today. A study conducted in 2007 revealed that 42 percent of UK-based companies employ off-site document storage. This is comparatively high to other European countries such as France and Germany where off-site storage is used at 29 and 11 percent respectively.

These numbers represent all records stored, hard-copy as well as digital. Interestingly enough, 80 percent of UK-based off-site document storage is for active records. When asked for reasoning, 92 percent responded that they believed the speed and ease for gaining access as the primary reason to store records off-site. By means of the digital age active throughout world commerce, there is no longer a need to transport tons of paper for safe storage. And, many off-site storage services offer hard-copy printing when clients request such service.

But, what about safety?

Although a majority of UK-based companies employ off-site record management services, the very first major concern when examining a particular record keeping company is how safe and secure is the storage. In all matters examined concerning off-site records management, this is the number one priority expressed by more than 89 percent of all companies questioned.

Storage costs tend to be a much minor concern. Of greater interest, when examining a records management company, is their ability to accept more data from the company client as it grows in the future. Additional concerns centre on liability for lost information along with issues concerning compensation for same and/or the availability to monetarily insure these assets.

Also, of greater concern than service costs, is the question posed to the records management company about personnel that will handle a company's data transfer. Daily news provides stories of how hackers gain access to a company's information that ultimately causes great distress and financial loss.

Specialisation needs marketing:

Many UK companies with an incredible long history of operation met the point where physical limitations initiated the necessity to seek off-site storage for company records. This practice began with the transfer to an off-site location of basically non-active records that were stored in perpetuity. With the advent of the digital age, not only could hard-copy documents be transferred to digital, but the actual transfer did not necessitate the need to box and transport hard-copy any more. Therefore, many a new age entrepreneur began soliciting business from old established companies to meet not only the physical needs for records management, but also the practical storage applications provided by new digital technology.

Companies specialising in off-site records management and business process outsourcing should continue to grow significantly as more professionals accept this as a standard business practice.

by: Lawrence White
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