Improve Your Processes, Grow Your Business, And Get You More Profits
Have you ever wondered why some businesses just seem to effortlessly sail through hiccups
, roadblocks and even storms? Here's the secret - they have a Masters in Business Mechanics. They have become so adept at understanding the intracacies of how their business operates, with out seemingly even being there. How do they do it? How have they gone from moving their current business to their ideal business and from taking the employee out of them and replacing it with the owner in them. Essentially they have transitioned from being operational and tactical "doers" to entrepreneurial "thinkers" who lead the way for their business to grow and prosper. I'm going to outline a process for you that will take your business from its current state of chaos, inconsistency and unpredictability to a state of control, calm and order. Its called the "5 Step Situation Reframe Technique"Step 1: Understand why you do what you do on a daily basis and what drives you to do it. This is essential to really understanding the link between what you currently do and whether or not it is in alignment with you overarching business purpose.
Step 2: Once you know why you do what you do, identify your top 5 frustrations that continue to annoy you on a daily basis. This will help you to get a picture of where the "leaks" and "squeaky wheels" are in your business.
Step 3: Prioritize and rank your top 5 frustrations in order of importance in terms of which one you will focus on first. A tip here is to make your number one priority something that will have the biggest impact. You want to be fixing the biggest leaks and the squeakiest wheels before the drips and broken spokes.
Step 4: Identify the reason that this thing is frustrating you. You are looking for the cause here, to determine WHY something is not working. It's simply not good enough to say it isn't working, you need to know why so you can fix it.
Step 5: Reframe the problem you are experiencing into a system solution. If there are people or behaviours involved, take them out of the picture and shift your perspective into system solution mode.
Here's an example to demonstrate: One of my biggest bug bears is that deadlines are continuously not met and it really frustrates me because I rely on having something completed by a certain time so that I can prepare for my meetings with clients.
So, instead of blaming the people involved and thinking that they have failed me yet again, I look at it from a systems perspective and say "what has been the breakdown in this system that has allowed deadlines to be continuously missed". Looking at it from this vantage point, I can see that perhaps my communication of deadlines and the flow on effect of not meeting them has not been clear enough. I can then set about making adjustments to my communication system with my contractors, updating any associated documentation and ensuring that they are on board with the changes to the way we need to work in future.
With this approach, you have shifted your perspective from a "blame" paradigm to a "there has to be a system solution" paradigm. This will allow you to more effectively get things done, solve problems with ease and make faster decisions in your business.
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