How To Make Outsourcing Work
Although there have been many negative vibes spreading about the word outsourcing
within the United States, there are many positive ones emerging as well. Offshore outsourcing is considered as an act of stealing jobs from Americans and giving it away to other countries when the economy is troubled and isnt getting any better. The ongoing Obama VS Romney episodes have been based on the same issue.
While it might be true to some extent that offshore outsourcing reduces the in house hiring process, yet there are some things that make it look positive. For instance, the amount of benefits caused by outsourcing to other countries by the businesses within the United States has enabled the companies to prosper, and in turn expand and hire new local staff. Had it not been for outsourcing, these jobs wouldnt have existed! However, outsourcing cant just work like magic, there are some things you will need to do to make sure that your outsourcing decision wasnt in vain here are some of the things that need to be kept in mind:
Outsourcing The Right Thing There are various sectors of a business that can be outsourced, however you need to make sure that what you outsource will provide you with the benefits you are seeking. Outsourcing without doing proper research and not thinking things over can be a big mistake, so while deciding to outsource is a good idea, outsourcing the wrong thing can be highly destructive. Some sectors you can outsource are IT sector, finances and
back office outsourcing.
Basis On Which You Hire One major thing to be kept in mind is the bases on which you hire a BPO company or
back office services. Specially, if you are going for offshore outsourcing, you will need to make sure that the communication isnt a problem, which can only be assured if the company you are outsourcing to is proficient in English. While keeping in mind the offered technical skills is also essential, language is one major factor, and is often ignored.
Lack Of Check And Update One major reason why outsourcing fails is the lack of communication and check on what is going on. If you have outsourced a part of your business to a company you think is capable enough, well and good, but the moment you will stop keeping yourself updated with the progress of work, you are in trouble. Keep regular check on whats going on on the other side!
Reward And Appreciation Last but not the least, reward and appreciate whenever you think it is well deserved. The moment you will stop appreciating your workers, and rewarding their efforts, will be the moment when the quality of work will start going downhill. So make sure if the work is going smooth, spare a little time for appreciation!
These four factors might appear very small, but in real, they are one of the major reasons why outsourcing doesnt work out for various companies. If you are keeping all these things in mind, chances are your outsourcing decision wont be fruitless, but will provide you with the results you were looking forward to.
by: Alexmash
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