Employee Motivation Improves Business Performance
Your employees are the core of an organization and finding ways to make them excited
about the work they do will produce a significant improvement in business performance. To increase motivation it's important to understand what it is and what it can do for your company.The Value of Motivated Employees
Too often, employees are viewed as faceless assets. They are put in the same category as computers and copy machines, treated as interchangeable cogs in the corporate machine. This happens despite countless studies showing that making employees feel valued and important improves business performance.
Motivated employees perform better. They don't just occupy a desk and function at minimal levels. They take pride in their performance work faster and better. Organizations see a drop in absenteeism when workers enjoy coming into the office. Fewer employees are motivated to seek greener pastures thus the company loses less time to training new hires.
Business owners sometimes lose sight of the fact their own motivation is not always passed onto the employees. People start businesses they are passionate about but they need to remember their workers may not share that passion. They need to find ways to provide motivation and tie it to business performance.
Extrinsic Employee Motivation
One type of motivation is extrinsic, incentive that comes from outside a person. In the business world this is typically driven by employer incentives. Employees are rewarded by improved business performance.
Don't simply accept good work. Recognize and reward it. Managers tend to expect perfection and draw attention only to thing workers do wrong, however negative reinforcement has been shown to be an ineffective personnel technique. Workers simply leave for a company that provides a positive working environment. Instead of focusing on problems, draw attention to positive work and exceptional performance.
Recognition should be immediate and directly tied to an employee action that improved business performance. Offer employees a choice of incentives. Although most companies offer cash bonuses, studies have shown that rewards such as extra time off or a premium parking space can be more effective.
Intrinsic Employee Motivation
The other type of motivation important to business performance is intrinsic and comes from within the employee. The organization can work to cultivate the attitude but in the end it incentive comes from the worker.
People like to be part of something positive. Have a strong mission statement and make sure it isn't just words on paper. Practice what you preach. Employees see through empty statements but are impressed when a company backs up its beliefs with action. When your staff feels like they are involved in something great, whether it's a service to the public or simply a terrific product on the store shelves, they create their own motivation.
The place to start seeking intrinsic motivation is in the interview process. Find people who are already passionate and motivate about your business and you will have to do less work to keep them that way.
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