Create Rapport With Your Prospects In Your Online Home Business!
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No matter what type of business you have, whether it be an online home
business, a brick and motor business, a real estate business, or a hot
dog stand, you need to talk to people. When I say talk to people, I
mean have a real conversation, let them do most of the talking and
create a rapport with them.
Even if you do all your business online, there will come a time when
you will need to talk to your prospects. Especially now days, when
everyone is so leery of spending their money. People want to make
sure the person they are dealing with is real, that their business is
legitimate.
Be Attentive
When striking up a conversation with someone, let them do most of the
talking, and be very attentive to what they are saying. Let them know
you really are listening by asking a question about what they just
said. When you learn how to attentively listen to someone, they will
feel more comfortable around you, or on the phone, and they will want
to do more business with you.
Listening closely to someone also helps build their self-esteem up.
Have you ever came home from work and was too tired to listen to your
spouse or your kids? All you want to do is sit down, maybe have a cold
one, and just vege out for awhile. Most of the time your spouse will
understand, especially if they work also, but kids do not understand.
Kids get very excited when their mom or dad come home and they want to
tell them all about their day. Maybe their new friend they just met at
school, or how they hit a home run in their baseball game.
When a parent is too tired to listen to their kids, they get a very
low self-esteem and most will just go to their room thinking, you do
not care about them. It is very important to listen to everyone in
your family just as you would a prospect ready to buy from you. We
all need our self-esteem lifted!
Have Self-Discipline
You also need to learn to have self-discipline when listening to
someone else talk. It is very easy for your mind to wander off on
what happened to you today. Someone might say a word that will
trigger a story you just have to tell, and you stop really listening
to that person, waiting for them to just take a breath, so you can
talk.
Your mind can actually process words at five hundred to six hundred
words per minute, and you can only talk about One Hundred and Fifty
words per minute. So because of the spread between hearing and
listening it takes a lot of self-discipline to stay focused on what
the other person is talking about.
Your mind will actually wander in millions of different directions at
one time. Learning to stay focused on the conversation of what
someone else is saying will help you gain respect, more friends and of
course more prospects for your online home business.
Take A Breath
A great habit to start, is to talk a breath before answering someone,
after they are through talking. You really never know for sure if
they are finished telling their story or asking their question. They
may be just trying to finish their thought of putting their words
together.
If you pause before talking yourself, then you will know for sure they
are done and therefore you will not be interrupting. By doing this it
will also allow their words to soak into your mind, before your mind
wanders to another conversation. It is also called, Respect!
When you finally think someone is through talking, answer with a
question. Ask them, What do you mean exactly?, this will let them
know that you are truly listening to them. By asking this question,
What do you mean exactly?, is also a perfect way to keep the
conversation going.
Once you learn, To Listen, no matter if it is to your spouse, your
kids, your friends, or your prospects, you will be amazed at the
rapport you will gain with them. How much people will enjoy talking to
you and how much success you will have with your online home business.
by: Julianne Rowat
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