Choosing the Best Online Swing Canopy Retailer
Share: Having a patio swing in the backyard is a nice way to relax and unwind at the end of the day
. Sitting on the swing and swaying back and forth is calm and soothing, and takes you back to the days when you were a child. You relish the days of your youth, and as you're swinging back and forth, you look up and get blinded by the sun! The canopy for your swing is no longer intact. It is ripped, and shredded, as if a large cat decided to use the canopy as a scratching post. What now? Do you throw the entire swing away, even though the frame and the cushion are still in good condition? Is it possible to buy just the canopy itself?
Can the Online Retailer be Found Easily on the Internet?
Yes, it is possible to just buy a replacement swing canopy. The search begins on the internet. You can find anything and everything on the internet with the click of a button. Knowing which site to visit is the more elusive task, as you may be lead to sites that do not offer what you are in search of. With the results that appear, the first five websites are the ones that you should likely visit. This means that these websites have a high ranking in the search engine world and are worth visiting because they, more likely than not, will have the product and or service you are seeking. Validation of these websites is also due in part to ratings a customer provides for that particular online retailer. The more ratings received, the higher the ranking, and therefore, a greater presence at the top of the search results list.
Does the Online Retailer Provide a Good Selection of Canopies?
Determining which replacement canopy is right for your swing is not that simple, as each swing has various measurements, styles and types. The best online retailer has a wide selection of swing canopies available on its website. The variety of custom fitting swing canopy tips that are offered gives the customer confidence in purchasing from that retailer.
If the item is in stock and the customer places an order, and the item gets shipped right away, is another quality a good online retailer possesses. This means they have the inventory and the manpower to ship the item either the same day or the next day. When a customer places an order, and the item is not in stock, the customer is notified right away with an email to update him/her on the status of an order. This order now becomes a reserve order. The best online retailer does not charge the credit card until the day the item ships.
Does the Online Retailer Make it Easy to Find the Replacement Canopy and Cushion for my Swing?
The sign of an excellent online retailer of replacement swing canopies is the ease in which the right top is found on the website. Not only does an excellent online retailer sell replacement swing canopies, but replacement swing cushions as well. The website provides detailed product descriptions such as model number, the store where the swing was purchased, and unique details that make the swing different than others. Some roof types are curved, flat, or arched. Some swings are made for either two or three people to sit on. Since each swing is unique, there are additional details, such as floral or patterns either on the metal frame or the swing canopy and cushion itself. Also, each swing has different measurements, which can make the difference when choosing the right swing canopy top, and this information makes the customer feel confident enough to place an order. This presentation of information, nicely and neatly categorized, assures the customer they have found the top that will fit. Several pictures of the swing are also included in the product description.
Does the Online Retailer Make Ordering a Breeze?
Making the checkout process simple and painless is another quality a good online retailer possesses. If the customer is able to check out in five steps, then they become an instant customer, and therefore, a customer for life. The checkout process should be uncomplicated, straightforward and trouble-free. If the checkout process is complicated, difficult to navigate, and contains more than 5 or 6 steps, then the customer may visit another site, or completely abandon the order altogether. An online retailer should understand that not every customer is internet savvy, and if you make the checkout effortless, then the customer will return.
In addition to the ease of ordering online, another quality a good online retailer should possess is the safety and security of placing an order. Delicate information, such as address and credit card numbers are inputted into internet space. If the website is not secure, hackers can interrupt the transaction and steal the credit card and other valuable data. In order to ensure the customer is placing an order with a valid and reputable online retailer, the website should be protected with an authentic SSL certificate, which will code the information before placing an order. In addition, a small lock is visible on the bottom right hand corner of the page, indicating that the page the customer visits is safe.
Does the Online Retailer Provide Customer Service and Help When I Need It?
Having more than one way to contact an online retail company's customer service is an important quality when choosing or ordering a replacement swing canopy. Whether it is over the phone, through the website via live chat, or email, providing outstanding customer service will invite buyers back for more. Listening to automated voices or navigating through the phone tree pressing numbers is not an acceptable way for an online retail company to operate if it wants to succeed. The best online retailer has seasoned and friendly representatives to assist customers with all of their needs. A customer service representative replies to emails quickly, usually within 24 hours, and picks up the phone soon after it rings. If the customer is internet savvy, he or she can have an online chat conversation to address his/her concerns about a product.
Along the lines of providing first-rate customer service, the best online retailer has a return policy in place should a customer decide to return their purchase. If a canopy or cushion is ordered, and it is determined that the correct items were chosen by confirming the model number, the customer will receive a full refundthis includes the price of the merchandise, taxes, and shipping costs. If the customer does not want the refund, he/she can opt for a one-time replacement canopy, in order to try the product again. Another quality an online retailer should possess is when an item is returned, there is no restocking fee.
In addition to the return policy, a good online retailer has a performance warranty on their replacement swing canopies and cushions. If, within a period of six (6) months, the customer experiences damage upon receipt, or any type of manufacturer's defect, the customer receives a one-time replacement.
Instead of looking up to the sky to a tattered and torn swing canopy, begin a search online for a new replacement canopy! The task is not as simple as it seems, as there are many online retailers out there that want your business. The online shopping experience is different because you are not able to physically touch the item you are interested in buying. Instead, you have to rely on pictures and information a website provides to help you make that purchase.
Make
Garden Winds your sole online retailer of replacement swing canopies and cushions. With a wide selection to choose from, you can be confident when ordering online, and happy with your purchase. Garden Winds makes it easy for you to find your canopy, place the order, and have it shipped, right to your front door. Once there is a new canopy on your swing, you can continue to enjoy more relaxing afternoons and evenings.
Choosing the Best Online Swing Canopy Retailer
By: Charmaine Ferrer
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