Business Process Improvement - How A Business Leader Can Create The Difference
Business Process Improvement or BPI is methodical approach in assisting an organization
optimize its business processes effectively to get more efficient results. Business leaders play a key role in planning and supervising the execution of the plan. They are responsible for strategic planning for the success and growth of the business. The "development of the organization's mission, vision and values" directly depends on the involvement and contribution of its top level leaders in directing the process. A business leader's role implies following the PDCA cycle that is, Plan-Do-Check-Act cycle.Leadership approach to business process improvement
Apart from the technicalities of the term Business Process Improvement, no doubt depends on the efficiency, vision and analytical skill of the top level business leaders. A recent research by the Harvard Business School shows that while most business leaders agree upon economic disparity, inadequate governance, lack of transparency and deteriorating environment being the major threats to capitalism with their views differing as to the solutions to those problems. Therefore, it is entirely on the ability and traits of the business leader how he or she will decide the most appropriate path for Business Process Improvement being within the boundary of the business process model.
Here is how a business leader can create difference in Business Process Improvement:
Creating Vision
Vision is a brief inspiring statement that conveys the aims and purpose of the company and what it wants to achieve in future. The role of a business leader in Business Process Improvement entails
Creating vision for the company
Creating value for customers as well as all other stakeholders of the business
Providing ideas for new products or services
Leading Change
Change is inevitable and essential for the growth of business. The accelerating rate of change in the business organizations is the foremost concern, of modern CEOs. Efficient management of change is required in order to direct it through the right channel, but more challenging is 'leading the change'. It is the top level leadership of an organization that can motivate people to take action in changing organizational behavior and develop strategies for successful implementation of the change.
Empowering People
Reinforcing confidence, encouraging and empowering people is one of the most sought after qualities of a leader. Encouraging and motivating talented and sincere employees and leading them to success ultimately counts as a leaders success. Guiding employees with their assignments, helping them solve their problems and acknowledging their contribution are what encourages people and boosts their confidence. A leader needs to know and understand his people well thus communication is the key to better understanding and better man-management.
Encourage entrepreneurial creativity
In this highly competitive modern business world innovation is a key to progress. A defensive move such as sticking to convention is not enough to stay ahead in the race. CEOs should be bold and open-minded enough to build a flexible environment where employees can comfortably conceive creative ideas and go for experimentation through trial-and-error method to find out the most appropriate and effective solution for a problem.
However, leadership is a virtue that someone is blessed with. In due course of time as a human being grows with experience these qualities become prominent. But today leadership qualities can be acquired since various organizations are now coming up with Business Process Management Training to bring out the leader from the middle level employees in their own organization.
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