Expensive conference calls are a thing of the past
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These days, depending on what your requirements are, you can have a complete feature set without any compromises for your conference calls at very low rates. One of the features that many companies find valuable is the ability for the account owner to login online and make changes to account preferences without the need to speak to a customer services rep or wait for a callback from the conference call provider. Even with 24 hour customer service, it's still easier just to do it yourself online, if possible.
Some of the other business class features are:
Redundant conferencing bridges for reliability
MP3 downloads of recorded conference calls
Live Conference Viewer or moderator dashboard
Up to 150 participants on a single conference call
Moderator Dial Out to enable Easy connection with forgetful attendees
Advanced Online Reporting, View online or download reports to Excel
Add conference rooms instantly online for simultaneous conference call by other teams
Change set up preferences online instantly
Accessible Toll Free dial-in for U.S. and Canadian participants
No monthly usage commitments, pay as you go is desirable
Optional leader keypad commands for more control
You'll want Excellent audio quality, of course
You want No busy signals for your attendees when they dial-in for your conference call
As you examine features for any conference call services you may be considering will find that some service providers offering competitive rates but perhaps a meager list of features. You will also find that the toll free conference call business is highly competitive and that it is indeed possible to find service providers offering exceptional call quality and loads of desirable features at incredibly low prices.