Advantages Of A Live Receptionist In Virtual Offices
A virtual workplace or office permits a small or new start up business to bank a
huge sum of money by functioning from house but simultaneously at same time highlighting idea that they are running from a small workplace or office instead of home. A virtual office allows the entrepreneur to put in a professional image to the clients mind. This further helps in improving the credibility of the business in the customers prospective. A client generally trusts a business which operates from an office no matter if small but they do not at times trust a business which operates from home.
In todays world of breakneck competition, clients demand perfection and nothing short of that. If the customers are not given professional services, they can very well get hold of some other company offering the same service like you are offering. So it is never a customers lost it is always your lost. Thus, it becomes very imperative that you do not take customers service for granted.
To stay way ahead of your competitors each and every incoming call to your virtual office should be answered and handled professionally. Sometimes a trivial factor like a miss call can be very destructive for your business. A PBX phone system with a built in virtual receptionist assurances many benefits for the business group as this system handles all calls the most resourceful manner.
They are many advantages of a live receptionist in a virtual office that include:
Enhances your corporate Image
A live virtual receptionist picks up every incoming call with specialized sounding salutation messages. This virtual system can be automated to give tailored greeting messages depending on commerce hours, non commerce hours, week-days and public holidays. It can bestow callers with information about the products as well as services. Callers are furthermore given sets of options like dial in by name, dial in by extension and many more. Calls are connected to the suitable extensions depending on the alternative chosen by the caller.
Calls made to your business numbers can be advanced to your personal phone numbers which includes your cell numbers. Consequently you can manage your business by any distant location by means of a personal phone number and still generate the idea that you are responding from your business office.
No More Missed Calls
A live virtual receptionist moves unreciprocated calls to your voice mail-box permitting the callers to put down voice messages. Calls are transferred to voice mail setup at what time when all the phone lines are not free. This makes sure that you will by no means miss vital business calls. Numerous calls can be attended to at the same time without giving out busy indicators to the callers.
This system will help in the cost reduction as you do not have to employ additional staffs for handling calls. It aids in increasing efficiency and helps in generating your business goals very fast. This way you can provide a winning edge to your business over your competitors.
by: David Nikolic
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