subject: What to do before you leave your office... that ensures business tomorrow! [print this page] Bushed? Had a long day? On your way out Bushed? Had a long day? On your way out
the door for a little liquid refreshment and some
R & R?
Not so fast! You've got tomorrow's business to
think about today and some crucial tasks to
perform before you leave. Whether you do them
and how you do them determines just how
successful tomorrow will be.
1) Report to customers with pressing concerns
Like everyone in business, you have certain
high-ranking customers... certain high maintenance
customers... and those who are both. Before you
leave today, call and bring them up-to-date on
their affairs.
Can't reach them right away? Leave a detailed
message. Make it as positive and soothing as you
can. Make it clear that you are on their case
doing your best.
2) Try to connect with that elusive prospect yet again.
Have you been trying to reach that will-of-the-wisp prospect?
Try again right now. Successful people work longer
and harder than the average. Show this prospect
just how enthusiastic and interested you are. Call
them again now; e-mail if you fail to connect by
phone. People like to work with eager beavers.
This extra effort on your part indicates you are
one of the best.
3) Send an e-mail that will generate leads and
sales.
An excellent time to e-mail your prospects is
on your way out the door. Why? Because it'll
produce for you while you're doing other things.
Want to return in the morning to a handful of
prospect leads and sales? E-mailing before you
leave will deliver... especially if you make a
particularly good offer for immediate response.
4) Update your telephone answering machine
message.
Most people never think of their answering
machine message as a marketing communication...
but it is. Keep yours up-to-date with a spiffiIng
offer... an offer that gets the prospect to stop
in his tracks, listen... and call to hear it again
and respond.
Whatever you've got that prospects will see,
listen and respond to is marketing... and thus
needs your focused consideration and an
offer that motivates.
5) Mend a fence
Everybody has one business (or personal)
relationship that could be sunnier. Don't leave
your office today until you've e-mailed a
friendly message that mends a fence. Make
it short, sweet, upbeat. Don't rehash the
past; make your message forward looking and,
above all, positive. Do this even if you're the
aggrieved party. Secure the future by
graciousness now.
6) Revive a languishing proposal
Every proposal that one makes in business
isn't going to secure a positive response. Some
will wilt. Use the time before you leave to see
whether you can revive at least one.
Make this note short, positive.... forward
looking. Ask whether there has been any further
update since you were last in touch. Suggest a
meeting, in person or on the phone. In short,
let the person you're contacting understand that
you are ready, willing and able to help them out!
One More Thing: Look in the mirror and SMILE!
Ok, you're a little more tired than you were...
but what matters that compared to the successful
day you've had... and the even more successful
day you've positioned for tomorrow?
In short, smile. You're a go-getter, someone smart
in the ways of business and human relations. When
you return tomorrow after such an ending today,
you'll see just how much that means towards your
bottom line. Ole!
What to do before you leave your office... that ensures business tomorrow!
By: George Kosch
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