subject: 7 Benefits of Online Faxing [print this page] For many businesses, faxing is still an integral part of their day-to-day business operations. In decades past, this was sometimes a tedious and expensive operation. However, today technology makes faxing easier and more affordable for companies. Now you can send and receive faxes online and reap the benefits that technology offers.
1. Using a Virtual Platform
With online faxing, the server operates in a virtual environment. This means that the online faxing system can integrate with the existing hardware and software that you have in your office. The fax server is managed remotely by the online faxing company which ensures that you can send and receive faxes any time of day or night.
2. Remote Fax Accessibility
Online faxing does not require you to be near a fax machine in order to send or receive faxes. All you need is a clear internet connection and computer. This means that you can send a fax while on site at a customer's office or when you are waiting at the coffee shop in between meetings. It is the ideal tool for busy entrepreneurs or salespeople who are frequently out of the office. With online faxing, you can also continue with work at home and send faxes from your computer even after hours. Online faxing gives you greater accessibility to the tools you need in order to run your business.
3. Enhanced Document Security
With online faxing, there is minimal risk of documents getting lost in the office. Each user is allocated a unique fax number and the faxes are directed to their personal computer. There are no printouts and no risk of pages getting blown off a desk or given to the wrong person. This also means that when the client sends through information to a specific employee, the information will go directly to the individual. It ensures greater confidentiality of documents as printouts are no longer required. The recipient can simply view the document on their computer screen and then safely file it away.
4. Greater Work Efficiency
Employees no longer have to interrupt their work process in order to send a fax. With traditional faxing, they would have to stop what they were doing, print the document and then stand at the fax machine to send it. This process could take anything from five to 15 minutes. With online faxing, they can simply bring up the document and send it off while they continue with their other work. They do not even have to leave their desk. In addition, when faxes are received, they arrive in the person's email inbox. Employees no longer need to get up and go to the fax machine to check if a document has been sent through.
5. Less Office Equipment Required
A separate fax machine is no longer needed when you move to online faxing. In addition, no special computer hardware or software is required. The online faxing system operates off your existing computer network and interfaces with your existing email program.
6. Substantial Cost Savings
Cost savings are realized in a number of ways with online faxing. For a start, you save on the purchase or lease and maintenance of a separate fax machine. You also save on paper usage and the consumption of ink cartridges. But perhaps the most significant cost savings is on your telecommunications bill. Because online faxing operates through your existing computer network, you will effectively be able to cancel the rental of one of your telephone lines. In addition, you are now no longer paying to dial up each time you want to send a fax. In a way, you will not be faxing for free because you are using internet bandwidth that you are already paying for.
7. Happier Customers
While you may not realize it, online faxing can actually help you to improve your customer service levels. Customers will now get a dedicated fax number that goes to a specific person. This means that they know who to follow up with once they have sent the information. An impressive benefit of online faxing is that you can prepare the documentation on your computer while you are talking to the customer on the phone and send it off before you have even ended the conversation. This type of efficient service is sure leave a favorable impression with your customers. Having happier customers can help you grow a loyal client base and ultimately expand your business.
7Benefits of Online Faxing
By: Chris Haycox
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