subject: Small Business Voip - Should You Switch? [print this page] VoIP office phone systems are flexible, multifunctional systems that promise high voice quality and useful features at an affordable price. In fact, VoIP has uses way beyond the capabilities of traditional phone systems such as virtual phone numbers, forwarding faxes and voice mail to e-mail, fixed mobile convergence, and more.
In spite of the strides in Voice over IP technology, some businesses have reservations about adopting VoIP. They worry about substandardvoice quality, insecure network, dependence on internet connectivity, expenses and difficulty of implementation. In this article, we talk about how the benefits of VoIP beat the drawbacks, and how to get the most out of your Voice over IP system.
Why should you select VoIP phone systems?
VoIP service will undoubtedly improve the productivity of your business and drastically cut telecommunication expenses. This is how it does it:
Improving VoIP technology
Earlier, Voice over IP limited users to computer systems and bad voice quality. Today's regular phones (using VoIP adapters) and IP phones assure consistent voice clarity, freedom to travel with your Voice over IP phone, and a range of practical features. Businesses leverage existing networks for intra-office calls, leading to significant savings and improved employee productivity.
Business VoIP reduces telecommunication costs
Typical phone systems require management and upkeep of costly infrastructure as per industry regulations. With Voice over IP, businesses reduce installation and maintenance overheads by maintaining a single network for voice and data. Moving the phone with the employees that incurs a charge of about $100 per head is now as simple as plugging an IP phone into another broadband network jack. For similar services, Voice over IP providers charge lesser too than conventional phone system vendors.
Mobility and accessibility with VoIP
An IP phone can be used wherever there is a broadband connection. You can take calls from clients and associates at the office, your home, a hotel or even a friend's place. You don't need to use your cell phone. A lot of VoIP systems come with a software application which can be used to make and receive calls on your laptop with a headphone and a microphone.
Straightforward Voice over IP configuration
Voice over IP phone systems can be set up to forward voice mails and faxes to your email inbox and read emails into voice mail . It lets you manage all your communications at one place.
Virtual phone number
You may want your business to have an area code of another region if you are targeting customers there. With VoIP, you can display a number with the desired area code to customers.
VoIP improves productivity
Research indicates that productivity is impacted positively through the use of Voice over IP phone systems. Voice over IP phone system features cut down on the time wasted in managing calls. Your VoIP phone number can ring simultaneously on your landline and cell phone before reaching voice mail, making sure you never miss an important call.
Making the most of Voice over IP phone systems
As you can see, VoIP has much to offer. If you still have doubts, these tips will help you stay on top of them.
1. Use professional VoIP services
Though a standard Voice over IP phone system is fairly simple to install, hire a VoIP service provider for larger implementations. Some network providers install and configure a Voice over IP solution provided by them.
2. Test before implementation
Test the Voice over IP system with a set of users and verify its usefulness to your business. Once you're satisfied, implement it across the office. Hold on to your traditional phone system as a fall back during this phase.
3. No missed calls with call forwarding
Configure Voice over IP phone system to forward unanswered calls to a cell phone or a landline or both. If there's ever an electricity outage, you won't miss any calls till your backup (generator, etc.) gets going.
4. Secure your network
Networks are always in danger of getting hacked. Protect your network from denial-of-service attacks and digital hackers. Make it a priority to update network security and to check it thoroughly at regular intervals.
VoIP phone systems are an economical option with all the benefits of an advanced telecommunications system. Small businesses can substitute travel with videoconferencing to save costs, use Voice over IP integrated call center applications, and other cost effective benefits of VoIP. With modern wireless phones offering seamless switching between mobile and Wi-Fi networks, Voice over IP users can look forward to more cost savings and attractive offerings.
by: Daljeet Sidhu
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