subject: Hosted Pbx And Voip Services For Small And Medium Businesses [print this page] Hosted PBX and VoIP services are indeed a great benefit for small and medium businesses working globally or in remote locations. They help businesses to stay competitive with improved, advanced telecommunication systems. In addition, they allow client companies to enjoy all benefits of a sophisticated phone system at controlled expenses.
Reduce Operational Expenses with Hosted PBX Services
Hosted PBX services eliminate the need of implementing complex network and expensive hardware in your premises, thus reducing operational expenses. These phone systems are easy to install and are handled completely by the service provider; all you need is an existing phone line and a dedicated broadband connection to get started. Any number of phone lines can be easily integrated to this phone via the internet. With the web-based user interface, you can conveniently customize your PBX to create groups and call queues, scrutinize call detail records and billing information, listen to your voicemail and delete it, and upload music on hold.
VoIP Services An Ideal Means to Draw More Prospects
VoIP services come with all advanced functionalities that would help a small business owner to enhance the business image. Among the many versatile features, the auto attendant is of great utility value. It greets the callers with suitable greeting messages, and then directs them to a choice of menu options. Incoming calls can be routed to the required extensions, call queues, groups, mailboxes, conference rooms, or even other auto attendants.
There is also the option of a live person answering system provided with VoIP services. You can set up a telephone number to ring a specific extension first or a group to enable sequential or concurrent rings.
Stay Connected with Your Employees Any Time
Small and medium businesses can get started with the hosted PBX and VoIP services with the support of a good service provider, and start making calls straight away. Whether at home, office or anywhere round the globe, with these phone services you can stay connected with your employees and clients all the time. Moreover, you can convincingly project the image of a bigger corporate.
by: John Steven
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