subject: Fully Featured Pbx Voip Phone System For Businesses [print this page] A fully featured PBX VoIP phone system is a necessity for all small and medium businesses. Luckily, this phone system is not as expensive as a traditional one. Apart from improving business communications, the system can effectively cut down telecom expenses.
PBX VoIP Phone System with Superior Calling Features
Businesses can easily create a professional image using the feature-rich PBX phone system. The auto attendant feature greets callers professionally. Calls are routed to the desired extensions through the options selected from the caller menu. The auto attendant deals with multiple calls arriving together without giving off caller busy signals. If all lines are busy, calls are directed to designated voice mailboxes and e-mail addresses.
Easy-to-Use User Interface
The VoIP phone system comes with a web-based, customizable, user interface to handle call management. The level of customization is much easier with these phone systems compared to any other models. Its customer portal allows users to conveniently configure their PBX, create call queues and groups, view call detail records and billing information, listen to and delete your voicemail, upload music on hold and so on.
Efficient Call Management Features
The call center facility of the PBX phones is a great means to manage calls which come in simultaneously. The call queues are used to route calls to a group of sales or service agents, in which the first one to pick up, answers the calls. The extensions can be agents logged into system. This means that callers can interact with a live person other than an auto attendant.
Conference calling, detailed reports and custom configurations make the fully featured PBX VoIP phone system a worthwhile investment for businesses. To get the best deals in VoIP services, customers should compare prices, products and services offered by different service providers.
by: John Steven
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