subject: Facebook Business Applications and Marketing Tools - Even Create Your Own [print this page] The idea behind using Facebook as a venue for doing business is building a user base in the form of a community who respond to you as a person or to your product. If you just turn your page into one big advertisement, you are not going to get much in the way of a response. You need to educate people about the product without coming across as a hard sell.
You want to create the impression that you are here for socializing, not business. People will come to trust you and be more likely to buy your product or service if you can do this.
Facebook has built in tools which can be used to build your business. These include:
- Social Ads
- Pages
- Beacon
- Insights
- Platform
- Polls
These tools can help you to build awareness of your brand through Facebook and bring in potential clients. Needless to say, you are going to have to learn to use them effectively. Read on to find out how to harness these tools to build your business using Facebook.
You can learn how to take further advantage of these features by visiting the facebook website business section.
SOCIAL ADS
Social ads have a lot of promise for building your business since they can go directly to the news feeds of your Facebook friends. Anyone who is on your friends list will be able to get the word about your business right on their profile page.
This is also a very easy way of target marketing. You can control exactly who sees your ads - and target marketing is the way to get sales.
FACEBOOK PAGES
You can make a Face book page for a business, just as you would for yourself. This allows people to interact with and even become friends with your business. It is a great way to make a lot of people aware of your product and your brand who would not otherwise.
You know when someone becomes friends with your business on Facebook that you have a potential client; at the very least, they have shown some interest. People can interact with your business as they would with any of their other Facebook friends - they can leave comments and generally enhance the experience of a visit to your page.
You can use Facebook to your best advantage by adding features that will appeal to your target market and fit in with the brand image you are aiming to create. Quizzes, games, a Facebook group and so on.
FACEBOOK BEACON
Like social ads, Facebook Beacon gives you the ability to build your business by promoting yourself via your Facebook friends news feeds. You can set Beacon to notify all of your Facebook friends whenever you have a new product available, or any other sort of news or information you would like to disseminate amongst your Facebook friends. All you need to do is to add a little code to your Facebook page (this can be done by copy and paste, so no need to panic).
This encourages more interaction with your page, the website of your business and your company in general. This also helps get the word out about your businesses product or service.
Do not fret that you will be mercilessly spamming your Facebook friends and invading their privacy - they can opt out of these updates at any time they choose. You of course have the same ability for Facebook Beacon updates from others.
FACEBOOK INSIGHTS
If you are using facebook as a method of promoting your business you will of course want to know just who is checking out your Facebook page, clicking on your ads and joining your friends list. Facebook Insights is a tool which can give you a lot more detail on these sorts of statistics, which can help you to evaluate the efficacy of your campaign.
Armed with this information you can make the call as to whether viral marketing is working in your favor. Word of mouth is one of the best means of advertising and Facebook can facilitate it on a large scale. Facebook Insights lets you figure out what parts of your campaign are working and which are not as well as giving you valuable demographic information which will help you refine your campaign further.
FACEBOOK PLATFORM
Facebook Platform is an exciting tool for business indeed. Programmers can use this tool to build programs which will work with Facebook and add to the usefulness and fun of your Facebook page. If people like what you have on your page, they will spread the word and this build your client base.
You can add all manner of different applications to your site using this platform. Many opt for games, quizzes and other interactive features. You can have a look at the Applications page on the Facebook site to get an idea what sort of things others are using the platform for. These kinds of features can really help you build your brand image; take advantage of them.
FACEBOOK POLLS
Facebook polls can be a great way to gather demographic information from people using the site. Since you can make the poll interactive and fun to use, you'll have no trouble gathering data. Best of all, you can target your polling.
You can make sure your polls are targeted just where you want them to be since you already have access to some data such as marital status and age of your Facebook friends. This helps you keep your polling relevant.
Do not forget about these valuable tools - they can really help out your business.
Anyone who is willing to put in just a little bit of effort can make their own applications for Facebook. You just need to learn Facebook Markup Language - there are plenty of tutorials online which can help you learn the ropes of this quickly.
Remember to have a look through what is already out there in terms of Facebook applications before you develop your own. If everyone is already using a very similar application, not too many of your fellow facebook users will be enticed by it. Do something a little different if you want to grab the attentionof people.
CREATING APPLICATIONS FOR BUSINESS
With just a little bit of programming know how, anybody can make and distribute their own applications. You'll be doing this to build your business and it can make a big difference. Applications can really draw in people and keep them on your site. Games are especially popular and can build your brand while keeping users engaged and entertained.
You would be unwise to neglect the use of these applications available to you through Facebook. They can help get the word out about your business - and that is why you made a Facebook page for your business in the first place, no?
You will also be building a sense of community amongst all of these potential customers which will help you get sales.
Here are a few tips for getting the best results from your applications:
1) Make it relevant
In marketing, relevancy is everything. If your potential customers can not get into it, or if it is unclear how the application ties into your product or service, rethink your application.
2) Privacy policy
Even if they are on facebook to socialize, people still want their privacy to be respected. This is why there are friend lists and groups, to which one must be invited. Privacy is a natural human desire and Facebook facilitates this while still allowing for socialization. Remember to respect the privacy of users and retain that trust you have worked so hard to build with them.
3) Free distribution
Once your application is finished and ready to go, you will distribute it. You can do this by listing it on the site along with all of the other Facebook applications and then invite others to install it. If your facebook friends like your application, they will spread the word.
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