subject: Rhub Appliances Increases Your Business Call Capacity [print this page] In simple words, Remote PC software allows users to access their PCs remotely from virtually anywhere. Through this technology, users can control the PC they have on their home network, access workplace computers from their homes or while on the move. For businesses the remote control software enables the main office of the business to access the branch offices or workers from any of the branch office can access the main server. Usually, remote pc access software is useful for the system administrators since they are the one who often need to access multiple PCs at anytime or even from anyplace. Also the computers can be remotely accessed by the mobile workforce with ease-of-use.
RHUB Communications has stated that their 4-in-1 web video conferencing appliance provides secure Web conferencing, remote support, and remote access to users computers, and Web seminars. All RHUB appliances come packed with a free audio conferencing facility. It does not require users to download anything on their end and even have the full control over the appliance. The appliance requires no monthly fees or extra IT maintenance fees. The appliance supports both PC and Mac. The company yet provides full customization and quick integration with users websites and applications.
Deploying RHUB appliance also means that users need not open up any inbound TCP ports in order to access a remote computer which extends the appliances remote access reach to a much broader range of uses. All users have to do is plug the appliance to an Ethernet cable for connectivity and turn it on.
RHUBs collaborative remote control products are most useful for businesses that need to resolve support issues, increase call capacity even with a reduced budget, reduce incident-handling time and avoid travel costs.
RHUB has stated that some of the key features of their TurboSupport collaborative remote support appliance include:
Secure remote desktop support for PCs and Macs;
File transfer, recording, remote printing, remote reboot; and mini web conference, online training;
Unattended remote support of up to 1,000 PCs;
Collaborative multi-tiered tech support.
RHUB appliances offer Universal Attendance technology that provides support sessions by using a browser on any platform including Windows, Windows Mobile, Mac, iPhone, Unix and Linux.
by: Jeffery Bella
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