subject: Hivedesk Review, Is It Really Worth It? [print this page] HiveDesk Review, Is It Really Worth It? HiveDesk Review, Is It Really Worth It?
I want to share with you a review that I was asked to do recently and this review is on a website called HiveDesk.com. I received an email from the developer of HiveDesk asking if I was interested in doing a review for their website and at first I hesitated. I replied back to them saying that I was not going to pay for a tool that I could get for free online. So after a few weeks they changed their structure and this time around Ive put together my honest review.
The reason why I said all right lets do this review for you is because HiveDesk does talk about productivity and also how to monitor your virtual staff which is really up my alley in terms of outsourcing and automation. So I thought this would be a great opportunity to share with you the pros and the cons of this particular tool or the software and Im going to be pretty honest with this because I do want to give my honest opinion whether its something I recommend using or not.
Inside HiveDesk.com
imply go to HiveDesk.com which is right here and you get to sign up for a free account and I want to show you just briefly because there is the option of the free account and also theres an option of paying for more usage. So now, the free account is actually for a maximum of one project and maximum number of workers in a project which is one and one and maximum of 15 hours loggable. In my opinion, this is probably not very much. I mean you probably get away with a very, very small business if youre only working with one person. But the thing is that you want to be able to save more staff online.
The idea behind HiveDesk is its supposed to capture screenshots of what your virtual assistants are supposed to be doing on a day to day alley basis. So 15 hours in my opinion is not very, very much in terms of capturing at most two days or so. So thats something that I would probably say is lacking and then from there, they charge you $15 per month to use it all the way to $50 per month depending on how many projects and also how many people youre working on a project.
All right, I thought Ill just make that clear that something like that is not going to be free if you do have numerous projects so take that into consideration. Towards the end, Im going to share with you some other sites that Ive been comparing as well that I think are probably incomparable but also doesnt cost as much as well. First thing is, Im not too happy about the cost, thats my honest opinion.
HiveDesk's Virtual Assistant Tracker
As soon as you opened the Desktop Client, all you have to do is download it and install this application, its as simple as that. Thats what I like, okay so its not hard at all. Once youve installed it, then the system automatically turns it on and tracks it. Its basically logged it in memory to track whats going on and you can set it up to track whenever you need it to be. So it can be tracking every 10 minutes, every 15, every hour, etc. all right so thats a good thing. It allows you to track and take screenshots.
have to be honest, I look at it and I go okay, so all it does it tracks what your projects happening and gives you screenshots but it doesnt provide anything else. And thats why Im a little bit disappointed with this particular piece of software is that it doesnt allow me to manage my virtual assistant or my staff on this. It doesnt have ticketing, it doesnt have milestones it doesnt have any of that. Unless Im wrong you know, so far I cant really cheerfully find it and thats something thats a bit of a downside for this HiveDesk is that they want to charge just to capture screenshots of whats happening with your virtual assistant.
Other Comparable Resources
For example Odesk does it for free and you can capture unlimited, RescueTime also does it for free and even provide you even more analytical tools. So you know, in comparison this tool is very, very basic and to charge for an amount for it, Im not convinced that its worth that. Thats my honest opinion, I know that its still in development stage and apparently theres still more happening. So Im just going to click to the front here just to show you. Apparently, you can create projects and add workers instantly, yeah I did that but you cant even add what they need to do, how to get them to follow a ticketing system and so forth.
What I would recommend and I think that would be a great thing for HiveDesk is that it should have all in one project management system e. g. like BasecampHQ which allows you to manage, track, delegate, setup tickets, milestones, etc. inside the system and furthermore take screenshots for you which would be great but this is, in my opinion lacking.
HiveDesk's Upcoming Modules
Pay workers easily I thought yeah, that sounds like a great idea just wondering whether or not its going to be integrated quite easily into different payment methods such as Xoom, Paypal, Western Union, etc. So those are the factors that I think are missing just from this piece of software, this tool and it still needs quite a bit of work in my opinion to get it where it is to be. Im going to just jump over in comparison.
Odesk, for example has some really neat tools and if you check out the Odesk Team which is something really neat I think, all you need is a free account with Odesk and you can start using these tools they provide like Team Room which shows you whos working, Time Tracker, log your time in the Work Diary and also snap Screen Snap, upload, share and see what theyre doing with snapshots which essentially HiveDesk wants to do only.
I think you need to conside those things and if I was to get it for free from Odesk which is a massive job board and system there then I would not even consider probably using HiveDesk.com. Thats my opinion and Im being blatantly honest to you.
Conclusions
Anyway, thats my review on this. If you are to check it out, Id recommend having a look at it but theres still a lot of missing gaps. And just to get a feel how it is, is no problem but in terms of integrating into my system of whatever else Im doing like project management system, using RescueTime and also paying staff, Im pretty sure Ive got a pretty downpack system right now but if it can be all integrated to one, into one little project management system whether I dont have to have multiple areas to use it then I might consider it. But, I havent seen a tool out there that can do that all straightaway.
by: videomarkster
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