subject: Why 0800 Numbers Are A Good Investment For Your Business [print this page] The 0800 technology has been around for about 40 years, originally starting at the end of the 1960s to reduce collect calling and was primarily used in call centres. However, problems ensued with many major businesses who used 0800 numbers at that time. The 0800 calling system was then reinvented in the late 1970s by Roy P. Weber, and is now known as the "0800 Call".
Many businesses rely quite heavily on the 0800 number calling system today. These numbers are non-geographical. Here are some reasons why large and small businesses alike use 0800 numbers.
Cost-effectiveness takes top bill. The average cost is approximately $20.00 per month depending on the plan you chose, and what benefits you desire. Customer service is the next reason why 0800 numbers are a good investment for your business. Across many of the sales, business, legal, and technological fields, the competitiveness is extreme, especially in todays economy. Businesses absolutely need to continually focus on customer service as their number one priority. What better way could you do that? By making sure your customers do not pay for calls to your business. Focusing on customer service also has a monetary value for businesses because, of course, earning money brings growth. By using 800 numbers, companies can increase earnings by charging a customer in another way, i.e. technical support. Sales can be had following a 0800 call, along with giving support to the customer after a sale of a product or service.
A company can also have what is called a vanity number. This is a 0800 number which spells out their company name or has letters instead of numbers which can increase responses up to 60%, as customers remember letters far more easily than long numbers. The advantage there is that your company is remembered long after others are forgotten. For a small company the advantage is they will be promoting themselves with a bigger company image. This closes the gap between small and large businesses. It helps small businesses to grow. Increased sales have been known to jump from 20 to 60% with use of a 0800 number.
These are only a few of the reasons why 0800 numbers are a good investment for your business. Throughout the world from the United States to China to Australia, 0800 numbers are continuing to change the way businesses are run. Is it time for your company?
by: Robin James
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