subject: How The Virtual Administrative Receptionist Can Help Your Business [print this page] Since we live in a time where everything is changing it may seem hard to keep up at times.
The merit for the global world changes goes in large part to the modern technology. The technology itself is getting much faster along with everything in our lives. New viruses and bacteria are found in medical laboratories on a daily basis. Computers are designed to be operated through touch-screens, the software itself is getting better and more secure. Computers become capable of doing things that were considered do be strictly in the realm of humans just a decade ago. Along with technology people's habits are changing too albeit at a slower rate.
Many people are adapting to using the internet, cell phones and emails more. Technology has taught us this lesson. Do you wonder why you see people using their cell phones and laptops more often now? This is due to technology. It is more convenient now than ever to check your emails, find out information, store information and communicate with others faster through technology. Cell phones just make everything portable and convenient so that everyone can have access to information faster.
If you have a medical office it's important to keep up with the times to increase your clientele and the business that you already have with your patients.
Many people look for efficient, technology oriented businesses and medical offices. Having a backup medical secretary will show that you are dedicated to your patients needs and wants. With the backup front desk receptionist come email reminders, patient self scheduling and much more. Think about how convenient it will be for your existing and future patients to be able to schedule their own appointments and set their own reminders. This decreases the load of work that your human receptionist and it is something you will have to do sooner or later.
This decreases the amount of time your staff has to spend booking or canceling future appointments and in turn can provide extra time for your staff to take the next patient. Appointment reminders can sometimes be a hassle when having to call or leave a message. With the virtual office assistant, appointment reminders won't be a problem anymore because your patients are given an option on when and how they want to be reminded of their appointments. This can reduce the amount of patient no-shows due to the ability of patients to manage their own appointments. A virtual medical secretary can also help your doctors fill out forms which will help them send off billing information quicker and will save your patients' information for future reference.
This is helpful to your doctors because it reduces the amount of time that they will spend entering information into a computer or writing it on a paper form. With this timely assistance comes the ability to have your patient's seen in a faster time span.
by: Jim Peterson
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