subject: The Rise Of Hosted Voip In Modern Business [print this page] Hosted VoIP helps to cut down your phone calls, which makes it most beneficial to small and medium sized businesses. This Internet based telephone service, follows a different concept from conventional telephone systems. Through hosted VoIP, calls are transferred over high- speed Internet connections. The main advantage is the massive reduction in costs, which could be as much as 90% on a monthly phone bill.
In order to reap the benefits of low cost calling, it is advisable to switch to hosted VoIP. Several businesses have already reaped the benefits of this system, with a significant number switching over every day. Hosted VoIP can be accessed from any location. The system is also automatically upgraded, without you having to do anything. The system is easy to use and even costs less than on site PBX solutions. These systems provide flexible and refined speech resolutions for small, as well as large businesses.
Hosted VoIP has several high tech features such as auto attendant, voicemail, follow-me routing, voicemail to email, and more. Therefore, it covers the communication needs of every business. These systems are affordable and are highly efficient and reliable. At the same time, they also ensure that businesses can focus more on their core activities.
Hosted VoIP deliver calls over a broadband network. It enables businesses to manage multiple branches and remote offices through its advanced call routing feature. This solution is scalable, and extensions can be added or removed, as and when required. Moreover, being Internet based, communication is much faster than conventional based phones.
A hosted VoIP system enables you to make unlimited national and international calls at reduced rates. The system can be operated from the service provider's premises, thereby eliminating the need for installation of expensive PBX hardware on your premises. This also results in considerable long term savings as well. You can communicate with your callers on the same data network, with better voice clarity.
In a hosted VoIP system, each line is connected to your provider. Full bodied hosting enables you to experience voicemail through your email, auto attendant assistance, Voice mail box, Caller ID, Call conferencing, Fax mail, Voice to email, and find me follow me call forwarding. All this is provided with round the clock assistance that is free.
The main advantages of hosted VoIP solutions include flexibility. These services can be used under different configurations in relation to the number of users, desired bandwidth, and client/server application requirements. These systems are also efficient, since they only consume bandwidth when needed. The same network is used for voice, video, fax, or data, thereby increasing efficiency in spite of many terminals sharing the same network.
Thanks to hosted VoIP, contact centres have been able to refine their marketing strategies. It has widened the scope for telemarketing, instant messaging, emailing, and online communications. Businesses are able to grow at a rapid pace without any added expenditures on infrastructure. Moreover, these systems can be used from any location across the globe. With a good customer support service, as well as technical support base, several businesses have realised the importance of hosted VoIP services.
by: Lawrence White
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