subject: The Most Important Aspects Of Dropshipping [print this page] Retailers engaged in the dropshipping industry now know that trade directories and online forums are good places to search for reliable wholesalers. However, simply locating a good supplier will not ensure success as a reseller. You must also understand the business policies of the wholesale company. A good understanding of these policies will streamline your dropship operations and improve the communication with your customers. So, here are some of the most basic aspects you must understand about your wholesale supplier.
Rate of Blind Dropship Services
Instead of including their business address on product packages, the most reputed dropshipping suppliers add the name, address and logo of the retailer on the packages delivered to customers. This practice known as blind dropship service - since customers can sometimes be confused if they order goods from you but receive the package from another company. You must therefore ensure that the supplier is ready to include your business details on the packages to your customers.
While promoting products from ebay sources, the rate that you get may or may not include the shipping costs. So, whenever a supplier quotes a price for a particular product, always ask for a breakup of the total cost so that you can understand if it is inclusive of shipping charges and other applicable taxes.
Quality of Shipping Services
While the best dropshipping wholesalers only trust the most established shipping services, there are suppliers who may associate with unreliable shipping agents just to keep costs low. Before signing on with any wholesaler, you must ask about their delivery arrangements and reputation of the shipping company.
Another thing you must confirm before dropshipping products is whether the shipping providers will offer tracking numbers to monitor the progress of shipments. Most major companies do offer this facility these days since it conveniently lets retailers and customers track where exactly a shipment is. Without a tracking number, it can be impossible to locate a missing or misplaced package. So, make sure that you receive tracking numbers on all shipments.
Return Policies and Response Time
Even in the most profitable wholesale dealings, there may be cases of product returns. It usually happens if the product arrives in damaged or defective condition or if it is of a different version or color. However, there are also cases in which customers change their minds at the last moment and then return the product. In such situations, it helps if you have a clear understanding about the return policies of your supplier. It will include details like limited period money back guarantee and free replacement.
Most importantly, observe the response time of your dropshipping suppliers. Imagine having to wait for days to get a response to a simple query! Therefore, wholesale companies must promptly reply to your queries and mails. This will ensure faster business processes and highly satisfied customers.
The most reliable dropshipping companies will be eager to retain all their retailers and will make sure that all transactions proceed as expected. Such valuable connections will help you earn unbelievable profits.
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