subject: Quality Assurance Job Description- Responsibility, Role, Duties As Well As Job Skills [print this page] Quality manager in the organization is in charge of preserving the standard of the product or services produced by the company. A quality manager is called the quality monitoring manager and is the head of the Quality Assurance or Quality Control team on the organization. The head quality assurance in charge is liable for producing as well as implementing quality control and management methods and systems. To be precise, a quality control officer has to be liable for checking that the services and products of a company satisfy the standard and are also error free.
Responsibilities:
The primary obligation of a quality assurance manager would be to make sure quality of the services and products supplied by the organization. He needs to review the business data and determine areas in need of enhancement. A quality assurance officer should also check the testing and come up with guidelines regarding improvement of the present quality standards. He should monitor whether the production takes place conforming into the rules and regulations formulated by him pertaining to standards. The research into the efficiency of the standards is also carried out by him. He's likewise needed to work well together with the marketing and sales department regarding customer needs.
Role:
Their role is extremely important and occasionally they take charge of the process on the manufacturers. A quality manager is supposed to possess specific qualities that include effective communication skill, superb negotiation skill, customer-oriented approach, excellent analytical skills, effective leadership capability to lead projects, basic understanding of software and knowledge with regards to concepts, tools and various quality management techniques. These are the general qualities however; it differs from industry to industry.
Duties:
In information technology industry the duties of the quality assurance manager in the wide way is same. However, there are certain specific responsibilities which are different from any other industry. The quality assurance chief on IT sector carries our responsibilities just like inspecting processes, products and equipment. All of these are examined in terms of compliance with the company rules and regulations as well as industry policies and practices. He also checks the functionality and efficiency of the products and processes. The test process is also determined by him and modification is carried out if needed. He audits and documents the test results and creates and implements alterations.
Job Skills:
Job skills necessary to be a quality assurance manager in IT sector includes acquiring understanding of computer programs. In addition to this, the manager should possess excellent written and verbal communication skills. He should be able to solve issues, gather data, evaluate them and deduce a logical conclusion. Manual testing and interpretation of technical information is also carried out by him. He really should have a watch for detail and must know languages such as JavaScript, C++, SML, Oracle, Python, SQL and PHP.
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