subject: Outsourcing It Department: Luxury Or Necessity? [print this page] In this increasingly digital world, where workflow automation and remote offices have become the norm, your business won't have much of a future without reliable IT at your disposal. You may have thought of outsourced IT as a luxury, but nowadays, many small businesses find it a necessity.
Even the world's largest organizations outsource at least one element of their IT, including accounting, supply chain, and even marketing. The reasons they outsource IT support are the same reasons you should do it. IT is now a necessity, but here are a few reasons why outsourcing is a better option for your business.
Greater Cost Efficiency
Adding an IT network is a lot more than just hiring an IT expert. It's also selecting the solutions, adding the space and resources to implement it, integrating it into your organization, and hiring a team to manage network maintenance, security, and other key responsibilities. You would send thousands of dollars before even seeing results - unless you trust an outside provider with the task.
Many enterprises have started outsourcing certain functions because it's more cost-effective to pay for the service itself than invest in the capital, material, and human resources that come with it. It's also easier to right-size your system when someone else is managing it. Instead of investing too much - or too little - in an in-house network, find a provider whose solutions can be adapted - and priced to meet your current IT needs.
Greater Expertise
Unless you happen to be an IT services provider, you probably don't know much about implementing or managing an IT system. You could take a few courses and read a few books, but if you want your system to start working immediately, an outside provider brings the expertise you need.
Many enterprises are focusing more of their internal resources on assets that benefit customers and strengthen their brands, and they're outsourcing the rest. IT isn't part of your brand proposition, so why would you spend so much time and money on it? Instead of trying to do it yourself, hire people who already know how to do it and can work with you to determine the services you need. When you outsource, you can stop guessing what's best for you and know the experts will provide it. To see how ETech 7 can provide your IT support click here.
Greater Operational Efficiency
An IT glitch is more than just a frustration - it can also cost your business dearly in terms of revenues, hours, and customer satisfaction. While in-house functions tend to be better managed and controlled, IT can be an exception, especially when you outsource to a provider whose teams can resolve technical issues quickly and efficiently.
That might seem counterintuitive, but an in-house system comes with the hardware and software plus a customer service number. It can take days to arrive on-premise and fix the problem, but your business can't afford to wait to get back to work. An outsource IT team, on the other hand, can identify and fix fix your technical issues from within their enterprise. More importantly, they can provide backup solutions so you don't have to waste any time waiting for your system to get back on track.
Outsourcing IT used to be a great luxury for companies that needed some extra support for their existing IT departments. But now, it's a necessity for businesses of every size, including yours. You don't have to build an IT system to compete; you just have to find a reliable provider and rest assured that they'll keep your business efficient, productive, and profitable.
by: Dennis Chernik
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