subject: For Voip Retailers Collaborating With Wholesalers [print this page] For providing advanced VoIP services to your clients, you need to collaborate with a wholesaler that backs services with a robust network and 24/7 technical support. They must provide the option to choose between premium or standard SIP routes and access real time CDRs in the account management platform.
As a VoIP retailer, you want to collaborate with a wholesaler who helps you round out efficient services. And it can be possible only when you are working with a Tier 1 provider. They make sure that all the essential components of the service SIP, ASR, ACD and PDD are working in impeccable manner.
You expect certain advantages
* option to choose between premium or standard SIP routes, which come with their own unique prefix
* support of H.323 and SIP protocols
* real time CDRs in the account management platform
* real time switch logs which show Q.931 cause codes for easier and faster debugging
* backup VoIP soft switch locations ensuring non-interrupted service availability
* assurance of flawless exchange of VoIP data
Last, but not the least, you expect efficient technical support 24/7.
Clients expect from you features like voice mail, call splitting, caller ID, call waiting, call forwarding, video and audio conferencing, instant messaging, streaming media, etc. and you want to choose the wholesaler that can assure the full spectrum of services.
Reliable wholesalers will assure you of seamless wholesale VoIP termination. They will invite smaller carriers seeking a-z routes to partner with them for meeting their SIP termination needs. Leveraging their robust infrastructure, they will offer wholesale VoIP termination services efficiently at competitive rates.
Such wholesalers will provide easy access to online CDR link providing clients real time data/usage. You can use automated balance alarm system for effective credit management and payment planning. They will also be willing to provide test service before minutes are purchased. Along with voice interconnect; they will also be capable of doing TDM interconnects.
A key requirement of large organizations is DID numbers as it enables them to take international phone calls while they are charged locally for it. It helps them bring down the costs considerably. Service you choose must facilitate the use of DID numbers.
Technical team of the wholesaler must be there round-the-clock to support integration of VoIP with other applications. The fact that it runs on a server working on a data network makes it possible. Integration helps connect the phones to Customer Relationship Management (CRM) applications. It helps businesses easily interact with their clients.
Your wholesaler must have a system to address your security concerns. For VoIP services, it is all about the network identity and subscriber. Identification gains importance as there is no central control on the Internet. The system must offer mutual authentication mechanism that involves the subscriber as well as network.
Collaborate with a wholesaler that provides you with unlimited call capacity and scalability, enabling you to project a robust image. It enables you to efficiently manage simultaneous calls. The system provides the caller with several menu options and calls are instantly diverted to the exact extensions. Users can leave voice messages for unanswered calls.
Reliable wholesaler VoIP service providers will take every possible step to ensure non-interrupted availability of SIP aggregation services. In case of a technical problem, their team of engineers will provide all support required to resolve it.
by: Farzana Shamim
welcome to Insurances.net (https://www.insurances.net)
