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subject: Online Home Business, Become A Problem Solver! [print this page]

Online Home Business, Become A Problem Solver!

If you are looking for real success in your online home business, then

you need to become a problem solver. Being able to solve your

customers problems is one of the best characteristics that you can

have as a home business owner.

To become a good problem solver, you have to learn to ask a lot of

questions. Find out what people are searching for on the internet.

Find out what their needs and wants are. Put out questions on Social

Media Sites, on what people need answers to.

Once you find out what people want, you can narrow that search to,

which people need your product. Then you can target those people and

get them to become your customer by offering to solve their problem

with your solution, your product.

Continue To Solve Problems!

Now that you have a list of customers, you have to continually solve

their problems. If you are selling a certain lotion that helps keep

them young, they buy it, like it, but now they may have a dry skin

problem. You have to find a solution for their dry skin problem in

order to keep them as a customer.

Maybe you are not selling any lotion, potions, or pills. Maybe you

have a business opportunity you are selling. There are thousands of

people out of work right now and they are looking for a solution. You

offer them a business opportunity, an online home business.

Now you have opened up a whole line of customer problems to solve. How

do they start advertising? Where to they advertise? What type of

website should they use? How much money should they spend in

advertising? Should they use paid advertising or free advertising, or

both? Do they have to cold call people? The questions are endless and

you as a leader are there ready to be their problem solver.

Think Like Your Customers!

The first thing you have to do to be a problem solver is, think like

your customers. Talk to them like they are your new friend. Relate to

their problems, I know I had a lot of questions when I started my

online home business.

Take them by the hand and walk them through the steps, one step at a

time. Most importantly, do not overwhelm them, with too much

information all at once. Feel their pain of being a newbie

entrepreneur.

Let them know you will be there for them with any questions they have.

And if you do not know the answer, be honest, tell them so, and that

you will be glad to find out and get back to them.

A3 Method

Toyota Motor Corporation is using what they call the A3 method of

problem solving. This process helps people engage in the root cause

of a problem that happens in everyday work routines.

They start with, Identify the problem, Understand the problem, Conduct

an analysis of the problem, Create a plan, Implement the plan, and

then Evaluate the results.

This is a great formula to use with your online home business. First

you find out what your customers problems are. Then most importantly

you have to understand their problem. By understanding their problem

it will give you an idea for their solution. Then tell them why your

solution is the best one for their needs. Create a plan for them and

help them implement that plan, then celebrate their results with them.

When you become a problem solver in your online home business, you

become a successful leader in the online business world.

by: Julianne Rowat

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