subject: Parcel senders can be sure of support from international couriers in getting their packages through the pre-Christmas rush [print this page] Parcel senders can be sure of support from international couriers in getting their packages through the pre-Christmas rush
Businesses of all sizes, no matter how far they cast their net in search of customers, have to be especially sharp as Christmas approaches to ensure that they maintain their usual high standard of service to both their suppliers and customers.
As everyone becomes preoccupied with the holidays to come, it is very easy to relax and let ensuring that deliveries get to their destination at any cost assume priority over taking steps to ensure that they reach their destination intact.
Getting the mix right between ensuring that all deliveries get through according to schedule, and trying to keep complaints about damaged goods to a minimum, is a tricky job, which involves staff taking pride in their work at every stage.
It starts with the packaging of goods. It could be quite easy to sacrifice attention to detail in this regard for ensuring that the required increased number of items is ready to be collected by the courier company. But if a manufacturer goes down this path, it could prove costly. Often, lead times between products being made, and them reaching their final destination are considerable, so it is vital that all steps are taken to ensure that everything is in order before a product leaves the factory. So good quality control is essential. The next most important link in the quality chain is the delivery company charged with ensuring that the finished goods remain in prime condition throughout their journey.
The most experienced worldwide delivery service providers will see themselves as an integral part of the supply chain of all their customers, and so will take their responsibility for delivering their goods safely very seriously. This is why they, too, employ their own quality control measures. They will monitor packages as they pass through their systems, looking for any flaws which might leave consignments open to the possibility of being damaged while in their care.
This means looking at the design and layout of their working systems, and their handling procedures in minute detail, to ensure that, as far as possible, all such risks are eliminated. The repercussions of a parcel being delivered damaged are more likely to be felt by the delivery company than the manufacturer or supplier. So they will always try to ensure that packages are handled sensitively, no matter how urgent they are.
Being at the centre of the supply chain in this way means that international couriers will always be sympathetic to any problems which might result from shortcomings in their handling systems or equipment.
Ensuring that international parcels of all sizes are packaged securely is just as important as being aware of Christmas parcel delivery times if businesses are to retain the trust of their customers over the busiest period of the year.
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