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subject: Virtual Assistants – How Can They Make Your Online Lives Easier? [print this page]


Virtual Assistants – How Can They Make Your Online Lives Easier?

Author: Maneet Puri
Author: Maneet Puri

Running a business is not easy, especially when you are a one-person army or when you are just starting up. Apart from regular business development operations, there are a number of other tasks and activities that require your attention on a daily basis.

And these tasks may be such that you need to devote your time and attention so much that you may find very little time to devote on the core goals and objectives of your business, which of course should be your prime priority. This may either be the daily mails in your inbox that you need to reply, or updating your status on online platforms and so on. This is where virtual assistants come into play. They handle a number of daily tasks and relieve of your mundane tasks:

Inbox Management

If reading and replying to emails take up a chunk of your time daily, then hiring a virtual assistant would be the best possible solution. If your Inbox has an overwhelming number of mails, then a virtual assistant can help you sort it out, answer what they can and forward you the mails that need your personal response. In fact, virtual assistants can be especially helpful in case you have more than one email accounts. This is very commonplace with business owners who have multiple accounts for the different aspects of their business and often maintaining all of them becomes difficult and time consuming. And a virtual assistant can help you maintain all of them and yo would only have to answer select mails from all the accounts.

Social Networking

Social media has come to become an important marketing tool for businesses. And any business that it serious about itself has a presence on various social media platforms. However, maintaining your profile there and networking for the business becomes a tedious and time consuming process. A virtual assistant can help you manage your profile on various social networking websites, post updates on behalf of your business and disseminate important information. They can even respond to the messages sent to you and keep up with the conversations. Virtual assistants can update your blog posts on a regular schedule and maintain the posting cycle on the blog. And if you don't write your own content, then you can find a virtual assistant who can do that as well. In fact, virtual assistants can produce multiple posts for your blog as per the topics or subjects specified to you and also post them on the date that you specify.

Customer Service

One of the most important parts of a business that sells products or services is the customer services. A diligent customer service keeps your customers happy and encourages potential ones to do business with you. A virtual assistant can provide customer care services through emails or phone calls. They can handle their concerns, answer their questions, payment problems and provide general sales information to them.

This gives you more time to focus on achieving your prime goals and business objectives while you can be rest assured that your virtual assistants are doing what needs to be done.About the Author:

Maneet Puri is the managing director of LeXolution IT Services, a professional IT services company that deals with a variety of KPO services. Some of the popular service provided by the company are virtual assistance, internet research and data entry and processing services.




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