subject: 4S shop "out of nothing" was kept over 10 000 vehicle owners insurance fare [print this page] 4S shop "out of nothing" was kept over 10 000 vehicle owners insurance fare
Recently, Dongguan Maintenance Industry Association received complaints from owners of Mr. Wu, Mr. Wu said Dongguan, a Japanese high-end brand dealers repairing a car in time for him, obviously not for an important accessory, but listed in a single display for the maintenance, The value of more than 10,000 yuan of this accessory. "If not slightly know a little car, very likely I would innocently pay more than 10,000 yuan, and was so detestable, are car dealers who also believes that a good car can easily kill it?"
Wu Dongguan last May at a Japanese high end brand purchased a car worth more than 50 million Car . By the end of April, Mr. Wu's car suffered a small collision, there is more than ten years of age, Mr. Wu did not feel all right vehicle, drive the truck to the 4S shop, thinking to do some painting and some simple processing of basic or you have. At that time, a job to rush back to the company, Mr. Wu hit a car back to the 4S shop away and let his wife deal with car repair issues to the 4S shop. Two days later, when Mr. Wu came to car dealers provide vehicles, maintenance records found out one last surprise, a number of maintenance projects, totaling nearly two million in maintenance costs.
Wu feel is wrong, clearly a very minor little impact, in addition to paint outside, do not see the car was so severely injured. A look at the list carefully, Wu found a quote 12,000 yuan a "circuit board." "Such a little thing, as you want to change the circuit board?" Mr. Wu asked the maintenance staff. The maintenance staff is informed, although the accident is small, but it does lead to a circuit board problems, and difficult to repair, only replacement. "Then you brought my old board I see!" When Mr. Wu made this request, the maintenance staff know what to say, expressions are suddenly stiff, and then went to whisper something to the maintenance station. Repair station immediately Mr. Xiang Wu explained: "I am sorry, disciples made a mistake, your car does not change the circuit board, the costs do not produce, you need only pay a total of 7,500 maintenance on it, other hours fee we give you a ring half price, hope you do not get angry. "
Wu a fire on, and fortunately asked that, if replaced by the wife to check out, it may directly pay. "So easy to mistake, you can not do the job right so the effect is not that we are idiots to open high-end car to car repair down left to pay on the line clearing!" Mr. Wu is very angry, even though the pits Webmaster has repeatedly apologized, but he is still the matter of complaints to the maintenance of industry associations.
Perhaps the consumer will ask car dealers Buzhi Yu stupid right, how can not get out of other accessories to fool about it. In fact, professional maintenance master told reporters that some important parts of vehicles to check the model, can not simply take old pieces of fool's.
Maintenance Industry Association: Take car to double-check
Many owners do not understand car repair shops if necessary, to drive to the 4S shop or repair works then all is well, and then at home waiting for the phone to pick up car dealers pay. QINGDAO
Maintenance Industry Association, that the vehicle owners, especially women without car owners who understand the simple way is to get defenders to retain good documentation for future maintenance of the Rights Certificate, another point is to change down vehicle maintenance parts request to save the good old pieces, which for people who do not know cars are easy to do.
Source of Meeting days after service master Xing-told reporters, owners who pick up the car pulled away after the fact, do not worry, we should carefully check the services list, including the maintenance of the project, all the time charge, accessories details and so on, to see if duplicate pay. Check vehicle status, and repair records before the control. All satisfied with the repair shop after the signing of the warranty agreement, claims agreements, special service stations have a single detail, including the warranty agreement.
Lawyer: Overhaul the best contract Owners General Motors car or repair works to a place left, during maintenance of master how to repair took only until the car will know. So go wrong and come back to find businesses, merchants will not necessarily Ren Zhang. If the maintenance costs of more than 5000 yuan, or more, then as the owner should be considered and maintenance of plant, or car dealers to sign a maintenance contract, so as to avoid problems with both sides not admit.
Reporter learned that the majority of special maintenance station in Dongguan, has begun using a computer network management, computer print out to take one car, statements, although this is not a contract, but there are maintenance personnel and even the signature stamp, and its essence is quite is the maintenance contract. Maintenance projects on the face, take off time, the old pieces of treatment, spare parts prices, working hours, fees, quality guarantee period and the telephone have detailed description of the warranty with invoices and maintenance records. Therefore, as the owner, the car from the factory to mention, should be the maintenance of all relevant documents including the replacement of the old parts be taken away under. Maintenance in the event of a dispute, this is very helpful.
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