subject: Virtual Customer Service Agent: An Easy Way Of Making Online Money [print this page] Telecommunication field has witnessed a drastic revolution and has managed to maintain its popularity among professionals including all age groups and genre. By the end of 2010, the number of telecommuters is believed to hit 15 million, by analyzing the corporate reality in the present scenario. Home oriented jobs are usually preferred by communicative, sales oriented, pressure fighter and creative workers. Even ladies, who are house wives, elderly skilled people, Internet embracing populace, yuppies etc., are more likely seen blending towards virtual customer service agent career.
Among the online job positions, the virtual customer service agent is in much demand. One's success is measured by the way one sermon refusals and appraisals by the out bound and the inbound clients. Now-a-days various corporate sectors are outsourcing consumer service calls to those firms, which mainly hire US based online clients. End line customers and business chatters are dependent on the Internet assistance. The role of a virtual customer agent is to provide information to the callers and the e-mail senders on technical and cost related queries, products etc. The employee can even get connected with his/her clients via MSN, Yahoo Messenger, Skype, G talk and other live chat rooms. This can be considered to be the fastest mode of communication, as one gets instant response, instead of waiting patiently for responses.
If you are interested for the virtual customer service agent jobs then you need to have a high speed Internet connection and should decide a strategic spot to work from home. Usually people, who are into this job, work for 20 to 60 hours, depending on the agreement with the company. Such kind of job is usually contractual basis, so a person gets paid on hourly basis. Usually pay per hour is defined between 7 dollars to 16 dollars. You should always keep in mind that you are gratifying to a limited number of clients.
by: Judith Smith
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